Support
Last updated: September 2026
From the app
Signed in, use Contact support at the bottom of the sidebar. It sends a ticket with your account attached, so there is nothing to look up, and replies come back to your sign-in address.
By email
Write to [email protected]. Say which workspace and project you are in and what you expected to happen; a screenshot helps.
Before you write
The FAQ answers the common questions: the plan, who counts as an invited person, what is gated without a subscription, what Draft AI does with a note, and how export works.